All return & refund requests are accepted.

Please contact us by message or e-mail if you need return & refund, and we will offer the return address and instruction.


◆   Please check the items and accessories once you receiving KNOBWELL package, and if there's any quality problem or item missing, please do contact us within 48 hours, and we will arrange refund or replacement as you need.

◆   If there's no quality problem or item missing, customer need undertake the return postage; Once receiving the returned product, the refund will be made immediately;

◆   If you have any questions or concerns, please feel free to contact us. We will do everything in our power to ensure that your experience ordering from KNOBWELL is a pleasant one.